Social work is a stimulating and exciting career - but it can also be frustrating and exhausting. It's easy to get so caught up in the challenges of work that it becomes difficult to see the wood from the trees. If only you were able to step back. The Assertive Social Worker will provide you with the tools to do just that and, as a result, will empower you to do your job better.

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Would you like to feel more in control of yourself and your work? To cope comfortably with any demands the day throws at you? Deal easily with situations without guilt or worry? If so, this is the book for you!

Social work is a stimulating and exciting career - but it can also be frustrating and exhausting. It's easy to get so caught up in the challenges of work that it becomes difficult to see the wood from the trees. If only you were able to step back. The Assertive Social Worker will provide you with the tools to do just that and, as a result, will empower you to do your job better.

By treating assertiveness as a set of skills which can be learned, practised and refined, the author opens the door to a way of thinking and behaving which can turn your whole life around. Although assertiveness may not traditionally have been associated with social work or the broader range of caring professions, it is based upon respect for yourself and others - a clear parallel with the underlying principles of your chosen career.

Contents:
1. List of figures and tables
2. Introduction
3. Understanding assertive behaviour
4. Barriers to assertiveness and how to overcome them
5. Looking the part: Non-verbal communication
6. Establishing rapport
7. Your rights as a social worker and as an individual
8. Making requests
9. Attending and chairing meetings
10. Giving feedback
11. Learning from criticism
12. Saying 'No' and setting boundaries
13. Handling aggression
14. Negotiation skills
15. Handling passivity in others
16. Keeping calm and confidence-building
17. Postscript
18. Bibliography
19. Index

183 pages; 6 X 9;soft bound

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